GC Services Collector Interview Questions | Glassdoor

GC Services Collector Interview Questions

5 Interview Reviews

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Collector Interview

Anonymous Employee in Irwindale, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 days. I interviewed at GC Services (Irwindale, CA) in November 2013.

Interview

They want to know how you would handle difficult customer service situations and your thoughts on competition in the work place. Also your ability to get customers to pay.

Interview Questions

  • What if someone doesn't want to/can't pay? What would you say?   1 Answer

Other Interview Reviews for GC Services

  1.  

    Collector Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Negative Experience

    Application

    I applied online. I interviewed at GC Services (Knoxville, TN) in November 2012.

    Interview

    can you collect on delinquent car accounts, can you process payments, are you a dependable employee, do you have transportation? Very easy process, quick and no pressure. Dress is causual, and you have to take a small computer test.

    Interview Questions


  2.  

    Collector Interview

    Anonymous Employee in El Paso, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at GC Services (El Paso, TX) in January 2012.

    Interview

    Very easy interview. It was over and done in less then thirty minutes, and I was offered the position the following day. The training that followed was a group setting and about a week long, then you're provisional for a while afterward. Overall, the boarding process for this job was easy.

    Interview Questions

  3.  

    Collector Interview

    Anonymous Employee in Weldon Spring, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at GC Services (Weldon Spring, MO) in July 2011.

    Interview

    At arrival, you will sign in with he desk clerk and wait nearby until called into a separate area of the building. This area has cubicles and a couple management offices. You will be set down at a computer where you will take a test containing several questions, some including mathematics. After that, you will take a one minute typing test. Once finishing this, a woman will print out your results and take you back to the hiring manager's office where you will begin a 1:1 interview. She will ask you usual interview questions like, what goals do you have? What are your strengths? What are your weaknesses? She will then offer you a position, then send you to a drug test. There is a group start date, so it may be awhile before you begin. You have to wait until they have a group ready for training and a training course open.

    Interview Questions

    • There are no difficult interview questions. The interview is very short, and very impersonal.   Answer Question

  4. Helpful (1)  

    Collector Interview

    Anonymous Employee in Tucson, AZ
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at GC Services (Tucson, AZ) in June 2011.

    Interview

    I received an email from the HR department to call to set up an interview. I had sent in my resume online earlier in the month. I called the next day & set up an interview for the folowwing day. The receptionist was very helpful. The day of the interview, I went in, filled in the application & took a few tests before going in an office for the interview. I was warmly greeted & the ladies seemed very nice. We got down to business & they explained everything about the position after I answered my questions. They were easy for me to answer since I have experience dealing with customers on the phone. Got a call back for a second interview the following week. The next day, I got a call to move the interview up to the following day. I accepted & went in to complete the final parts of the tests before the interview. Again, I was warmly greeted & we again got down to business. He explained different situations I might encounter & the different opportunities the company offers. The interview questions were somewhat challenging but it was a breeze. After the interview, I fillies in a couple more forms for the background check & so on. I received a call the next day and accepted the position. I'm planning on going back to school so I'm glad I can use thier tuition reimbursement to help pay for college.

    Interview Questions

    • Explain a time when you had to use your best negotiation skills & what was the outcome?   1 Answer

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