GC Services Interview Questions | Glassdoor

GC Services Interview Questions

Updated Sep 8, 2017
120 Interview Reviews

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  1.  

    Account Representative Interview

    Anonymous Interview Candidate in Lakeland, FL
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at GC Services (Lakeland, FL) in September 2017.

    Interview

    Was long. First hour you go into computer room and take assessment on math, behavior and word relation. Took an hour. Then waited for interview. Was asked a few questions, interviewer was more into personal talk. Was offered job but said I'd have to decided, to which I decided not to accept.

    Interview Questions


  2. Helpful (1)  

    Home Based Chat Support Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 2+ months. I interviewed at GC Services.

    Interview

    The process can take about 2 months but it is definitely not worth it, to get in contact with someone can take days they do not return voicemail messages and the interview is so unprofessional, When you have the interview they won't ask you interview questions but will make a decision whether there going to hire you or not, If you tell them you're able to commit to the training the pay and the hours will still tell you you're denied, the pay is low not even worth it

    Interview Questions

    • Do you have anything planned in the next 90 days, that will prevent you from completing the training.   1 Answer
  3.  

    Apple At Home Advisor Interview

    Anonymous Employee in Gulfport, MS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at GC Services (Gulfport, MS) in August 2017.

    Interview

    The interview was really laid back. It was conducted through Skype. It was a great experience. The lady who interviewed me was very easy going, and her demeanor was really welcoming.

    Interview Questions

    • What does professionalism mean to you?   1 Answer

  4. Helpful (3)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at GC Services.

    Interview

    Phone screen, 6 online assessments, 1 typing test and Skype interview. I was offered the job on the spot.

    I was told that there would be a background check as well as a drug test, which is pretty standard.

    If offered the job, you will train for 4 weeks and receive your permanent schedule afterward. Each schedule will have two consecutive off days with no guarantee concerning weekends. You will receive a few options for a schedule and can rate them from which you prefer to have to your least favorable. They will choose which you will work.

    The starting pay for the position is $9 hourly with benefits after 90 days.

    Interview Questions


  5.  

    Home Based Chat Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at GC Services in July 2017.

    Interview

    A regrettable mess and waste of time. When I initially applied with this company, it took a month just to hear back from them. I was given some assessments to complete, one of which was about an hour in length. When that was done, I was supposed to hear back from a hiring manager concerning the next steps. The week passed, followed by another week of complete silence. Then sent them in an email to check on the status of my application with no luck. I decided to call their HR and was able to get in touch with a hiring manager. We were able to schedule a video interview. However, when the time came for the interview, the person I was supposed to interview with didn't show. To make matters worse, the hiring manager wasn't being responsive and didn't even try to reach out to see whether the interview was conducted successfully.

    I had to wait the following week and a few more phone calls to reschedule another interview without any explanation as to why the interviewer didn't show. They then somehow figured I wasn't the right candidate for the job despite many years of chat support experience. As someone else said, the way you handle your hiring process reflects tremendously on you as a company. If you can't work on getting the initial things right, it can only get worse down the road.

    Interview Questions


  6.  

    Chat Specialist Agent Interview

    Anonymous Interview Candidate in Mesa, AZ
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at GC Services (Mesa, AZ) in July 2017.

    Interview

    Worst interview process. Interviewer never showed up to interview(s), and scheduling of the interview was always wrong--had to be reschedule a LOT of times. Finally, I got an interview , was a pretty standard process and I shortly got an email saying I got the job. A few days later, I received a letter of welcome where you needed to officially accept the chat agent position. I did, and a week later I received a new letter of welcome for a completely different position under them after I accepted the chat agent position. I emailed them asking about it, to which I got a call saying the chat agent position was filled. Okay...don't give me a job I didn't apply for, it's just a waste of time for everyone. I applied 2 months ago for the position and GC Services continuously messed up on scheduling my interview, which delayed myself getting the position that I wanted.

    Interview Questions


  7.  

    Account Representative Interview

    Anonymous Employee in Copperas Cove, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at GC Services (Copperas Cove, TX) in July 2017.

    Interview

    Interview was short and simple right to point. Wait time was about 30 mins to an hr after do all online typing test. But they hire all the time !

    Interview Questions

  8.  

    Chat Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at GC Services.

    Interview

    I applied for an at-home position. The hiring process only took a few days. First, there is a phone screening to see if you qualify. If you qualify, HR will send you a pre-hire assessment and typing test to complete. The pre-hire assessment was sort of intense and took me about an hour to complete. You have to solve word problems and algebraic equations. I'm not the greatest at equations, but I did fairly well. Once that was complete, I received a call to set up an online interview.

    The interview was very laid back, and I was able to be 100% myself. I asked a lot of questions, so it seemed more like a conversation. They explained the position in great detail. They asked a good amount of questions, but none of them were tough to answer (no tricky questions). I'm not the best at interviewing, but I felt pretty comfortable.

    Interview Questions


  9.  

    Account Representative Interview

    Anonymous Employee in Lakeland, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at GC Services (Lakeland, FL) in June 2017.

    Interview

    Streamlined. It wasn't really much of an interview. More of a process. They have you take a couple of tests. If you pass or do well they ask you a few more questions, and have you pick a shift. You have to do a drug and background check.

    Interview Questions


  10.  

    Debt Collector Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at GC Services (Knoxville, TN) in March 2017.

    Interview

    The first part involved taking a typing test and then after that came the personality test which consisted of a multiple math and common sense questions. You will know that day if they wanted you to return for the second part what was a face to face interview 2 of the hiring managers who will also be asking you a number of questions. There final decision on whether or not you are a candidate for the job can take up to 1 week.

    Interview Questions

    • Are you competitive and do you want to make money, which could be as high as twice your salary?   1 Answer

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