GE Healthcare Field Service Engineer Interview Questions | Glassdoor

GE Healthcare Field Service Engineer Interview Questions

Updated Feb 15, 2017
21 Interview Reviews

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Field Service Engineer Interview

Anonymous Employee in Edison, NJ
Accepted Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 2+ weeks. I interviewed at GE Healthcare (Edison, NJ) in January 2017.

Interview

Consisted of two separate interviews. The first interview was with a regional director and a shift supervisor. The second round was with two field engineers. The interviews were low key and relatively informal.

Interview Questions

Other Interview Reviews for GE Healthcare

  1.  

    Field Service Engineer Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at GE Healthcare (Miami, FL).

    Interview

    -applied for the job
    -got call from recruiter spoke for about 30 mins
    -got call from hiring manager spoke about 1 hour
    -met hiring manager and senior FE for face to face interview spoke about 2 hrs
    -spoke with hiring manager about 30 mins
    - spoke with hiring mangers boss about 10 mins
    -hiring manager made offer
    -made a counter, hiring manager accepts

    Interview Questions

    • standard behavorial interview questions   1 Answer
  2.  

    Field Service Engineer Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at GE Healthcare (Washington, DC) in October 2016.

    Interview

    So far I have only had the initial phone screen with a talent recruiter. I had applied for the Field Service position online and the talent recruiter contacted me via email saying he'd like to talk on the phone. He also included a questionnaire to fill out. Once I sent it back and told him when I was free I got a call shortly after and I've stayed in contact since.

    Interview Questions

    • Tell me about a time that you were challenged in customer service.   Answer Question
  3.  

    Field Service Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at GE Healthcare in September 2016.

    Interview

    Very basic interview with a lead recruiter who had questions to ask from the hiring manager. Some qualifications questions about customer service experience, and behavioral questions, tell me about a time when, etc.

    Interview Questions

    • Tell me about a time when you experienced conflict with a customer and how you handled it?   Answer Question
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  5. Helpful (3)  

    Field Service Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at GE Healthcare in August 2016.

    Interview

    The interview process consisted of three phone interviews, a few email correspondences, and two face-to-face interviews. The interview questions were fairly simple, mostly just testing your background knowledge within the medical field and how you would handle certain situations with customers.

    Interview Questions

  6.  

    Field Service Engineer Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at GE Healthcare (New York, NY) in May 2016.

    Interview

    Recruiter reached out to me the day before my interview to let me know there was an opening in the interview schedule and if I was interested; I said yes. The next day I went to their office in Long Island where I was interviewed by 3 people - all heads of the service department. Interview lasted about an hour. Asked me about my experience, if I have prior knowledge of circuits, why I want this job, etc.

    Interview Questions

    • They asked me what I liked in particular bout their imaging equipment.   Answer Question
  7.  

    Field Service Engineer Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at GE Healthcare (Chicago, IL) in April 2016.

    Interview

    First interview was a one on one with the Director of Service, second interview was with a team modality leader and another Director of Service. The Modality team leader asked specific questions regarding engineer problems and how to troubleshoot certain problems, but is seemed they were more concerned with making sure you were professional and how they would handle yourself with clients.

    Interview Questions

  8. Helpful (5)  

    Field Service Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 4+ weeks. I interviewed at GE Healthcare.

    Interview

    I applied online after a friend referred me to the company. I received a response about 2 weeks after applying for a HR phone interview. The HR representative asked a few behavioral questions and was very easy to talk to. Moved on to the in-person interviews the following week. Met with the regional service manager and a few experienced field service engineers. Mostly discussed why I wanted the job and why I would be a good fit for the position. A few days later I received a phone call from HR for more behavioral questions and to talk more about GE. One day later I was offered the position.

    Overall, I am extremely happy with the process. All of the employees I talked with were very professional and easy going.

    Interview Questions

    • Almost all of the questions were in this format...

      Tell me about a time when you were faced with ____ and how did you handle the situation?  
      1 Answer
  9.  

    Field Service Engineer Interview

    Anonymous Employee in Tulsa, OK
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at GE Healthcare (Tulsa, OK).

    Interview

    The interview process was very good. I was very pleased with the whole process. I would recommend GE Healthcare to a friend. Be ready to talk with many people, and keep a professional attitude through out.

    Interview Questions

    Negotiation

    I accepted the first offer

  10. Helpful (13)  

    Field Service Engineer Interview

    Anonymous Employee in Holmdel, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at GE Healthcare (Holmdel, NJ) in April 2015.

    Interview

    Was sent a Calendar invite from a GE Human Resources representative for a phone interview exactly 1 week after filling out application online. Actual interview was scheduled for 30 minutes where I dialed into a telephone conference line with an access code. The GE Human Resources representative was very prompt, professional, formal yet relaxed. Each question seemed to grow increasingly more difficult with several different parts for each of the questions total of about 6 to 7 questions. Interview took the entire 1/2 hour slot and went very smoothly

    Interview Questions

    • Why are you looking to leave your current position?   Answer Question
    • Q: What is your current employment background?Please describe what it is that you do to stay organized at your job on a daily basis? Is there any lasting impression or message you would like to leave behind for the hiring manager before we end this phone interview?   1 Answer
    • Can you describe an instance where you encountered an intermittent issue with a repair? If so, how did you handle it, were you able to resolve it & how?   1 Answer
    • Can you discuss a situation where you dealt with an irate customer? Describe how you handled it & if you won the customer over in the end?   1 Answer
    • Have you ever been in a situation where you've made a mistake?   1 Answer

    Negotiation

    Not Applicable as I am being scheduled for face to face/one on one interview.

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