GameStop Assistant Store Manager Interview Questions | Glassdoor

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GameStop Assistant Store Manager Interview Questions

Interviews at GameStop

54 Interview Reviews

Experience

Experience
62%
22%
16%

Getting an Interview

Getting an Interview
41%
23%
19%
15
2

Difficulty

2.2
Average

Difficulty

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Assistant Store Manager Interview

Anonymous Employee in Mobile, AL
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2+ months. I interviewed at GameStop (Mobile, AL) in October 2010.

Interview

I submitted my application/resume online through the corporate website. The DM contacted me for an interview. I was offered the position within a couple of months.

Negotiation

I had laid out my expectations and requests during the interview process, so the offer was acceptable.

Other Interview Reviews for GameStop

  1.  

    Assistant Store Manager Interview

    Anonymous Employee in Lansing, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at GameStop (Lansing, MI) in October 2008.

    Interview

    Unfortunately any position below SM is usually done by the SM, and most of them have no idea what they are doing. By being well dressed, well spoken and knowledgeable and friendly, you already stand out among the hundreds of dumb people that apply each year.

    Interview Questions

    • If you were a kitchen appliance, what would you be and why?   1 Answer

    Negotiation

    None, they make an offer, take it or leave it.


  2.  

    Assistant Store Manager Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 4 days. I interviewed at GameStop (Miami, FL) in November 2009.

    Interview

    I've heard of people that had group interviews, all of mine were one on one. I went to 3 different stores before I finally got an interview with the former District Manager. Once I got to the main store of the district, the DM blew me off, saying he had a problem with his tires. I came back in another day, finally met him and the guy drilled me with questions about what the stock of the company was at, etc. A bunch of really obscure questions that no one would know off the top of their head. I wouldn't have got the job, except I met the store manager for that location and the guy saw my potential. Plus, he was promised an Assistant Manager for a long time and I think the DM gave me the position just to shut him up.

    Interview Questions

    • What's the stock of the company currently valued at?   4 Answers
    • What are the 3 types of shrink? (And make sure you know what GameStop calls them, other company's interpretations weren't valued.)   Answer Question

    Negotiation

    Imagine taking a drill and inserting it into your eye cavity. Let that feeling marinate for a while. Then decide whether or not you want to work with GameStop. Take what they are offering or walk out, they really don't care if you work for them, they'll turn on you the first chance they get to replace you with someone they think is more suitable.

  3.  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer

    Interview

    The interview process is based on if you know someone or if your applying for a seasonal position.

    Interview Questions


  4. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at GameStop.

    Interview

    Initially applied for position through the GameStop website.
    An area store manager called me the next day for an official interview. I went into the local store and the interview took place in the stock room. They asked me about my previous work experience, why this qualified me to be a leader, my education history, my gaming experience and then my favorite and least favorite game. This store manager okay-ed me and scheduled an interview with the district manager. I met with the district manager 3 days later. The interview was essentially the same except the district manager had me pick my 3 least favorite games and then sell them to him. Very easy interview process.

    Interview Questions

    • Describe you 3 least favorite video games of all time. Now sell them to me.   Answer Question

    Negotiation

    No negotiation. They offered me $11 an hour and said they couldn't go any higher.


  5.  

    Assistant Store Manager Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at GameStop (Philadelphia, PA) in April 2011.

    Interview

    One interview, sit down with district manager in mall location. Questions focused on former team building and program selling. Big plus if your previous company was membership based, as the Gamestop experience requires lots of club selling with power up rewards.

    Interview Questions

    • No difficult questions, but don't expect to go in talking about video games.   Answer Question

  6.  

    Assistant Store Manager Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at GameStop (Portland, OR) in November 2009.

    Interview

    A close friend just hired me on the spot.

    Interview Questions

    • Can you work until 1am on Mondays?   1 Answer

    Negotiation

    Easy.


  7. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Meriden, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at GameStop (Meriden, CT) in October 2009.

    Interview

    I hand submitted an application. These can be obtained in store or on their website (no online submission, unless for SM/DM level positions).

    Hand in the application yourself. When parents would hand in applications for their 17, 18, EVEN 19 YEAR OLD "children," I would immediately consider them a "last ditch effort." Having someone else hand in your application demonstrates that you have little responsibility, and in general don't care about the job.

    I called the store for a followup after one week; if merited, call back again every other week.

    I dressed casually for the interview. The dress code at GameStop requires you to wear a polo, sweater, or collared shirt. Regular t-shirts are allowed if provided through promotional kits. Jeans or khakis are fine with sneakers / dress shoes; no shorts and no sandals. Loafers are allowed, although upper management may decide what you can / cannot wear.

    In other words, dress for the job.

    I was asked my previous experience, my familiarity with consoles, game genres, and customer service. The important factor is how well you can / cannot deal with other people. It is also important how well you can sell. Knowledge is perhaps the least important asset, and if anything, will be considered last.

    Too often would neckbeards, forever alones, and other gaming "enthusiasts" apply for positions, only to be denied following interviews. GameStop does not care how quickly you played through Demon's Souls. Your opinion on why the XBOX 360 is better than the PS3 is moot. How many consoles you own, and games you play a week is depressing. These will not help you get the store a profit, and likely will only annoy your socially competent coworkers.

    Any and all gaming knowledge can / will come following your hiring.

    Be cool, calm, and collected, in order to demonstrate you are competent at alphabetizing, using a POS system, and talking to human beings that aren't digitized.

    Interview Questions

    • "Name a previous experience where you turned a negative interaction with a customer into a positive one."   1 Answer

    Negotiation

    I came from a retail job where I made $12.00/hr, and worked full time. I attempted to bargain for a comprable pay. The Store Manager at the time burst out laughing (no joke). She started me off at 25¢ (8.25) above minimum wage as a part time GA.

  8.  

    Assistant Store Manager Interview

    Anonymous Employee in Cordova, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at GameStop (Cordova, TN) in May 2010.

    Interview

    I went to turn into my application to the former store manager. The application was pretty easy and straight forward. When I turned in my application he told me that they had one opening and he was still reviewing applications and he would give me a call back. The day after he called me to schedule an interview the next day if I was available. I went to my interview dressed in jeans and a polo as I had seen the employees wearing for years. The interview was really laid back and we had our interview at Starbucks. After the interview was over (about 30 minutes later) he said that he would really like to have me on the team and proceeded to schedule my first day of work.

    Interview Questions

    • Describe your strengths and weaknesses when dealing with the public day to day?   1 Answer

    Negotiation

    Try and negotiate a little above minimum wage especially if you have previous retail experience, They may say they have to go through their district manager.


  9. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Hartsville, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took a week. I interviewed at GameStop (Hartsville, SC) in August 2009.

    Interview

    Company is run by mostly young people. Interview was normal. I was interviewed by 2 store managers. Also had a phone interview by a different person a few days later, but basically the same questions. They check 2 of your references.

    Interview Questions


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