GameStop Senior Game Advisor Interview Questions | Glassdoor

GameStop Senior Game Advisor Interview Questions

Updated Nov 8, 2016
41 Interview Reviews

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Senior Game Advisor Interview

Anonymous Employee in San Diego, CA
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 5 days. I interviewed at GameStop (San Diego, CA) in August 2016.

Interview

Interview was easy, I went in person for the first interview with Store Leader and had a follow up over the phone with another Store Leader who was very easy to talk to. 1:1 interview was critical on customer service and how good I was with customer service problems and going over my experience to ensure I was qualified for the lower management position.

Interview Questions

  • How did you resolve a customer service issue and what did you learn from it?   Answer Question

Other Interview Reviews for GameStop

  1.  

    Senior Game Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at GameStop.

    Interview

    Very Good experience. loved talking to the people in the store. would do it again if i had the chance. GameStop is a great place to work if you love the industry. i would recommend applying to anyone who wants to work around games.

    Interview Questions

  2.  

    Senior Game Advisor Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at GameStop (Omaha, NE).

    Interview

    Offered interview in person. Interviewed with manager of store to be placed in, then interviewed with store manager of another location. Following interviews, offered job within three days. Started training about three weeks later, as manager was to be out of state for conference. Trained under manager and assistant manager.

    Interview Questions

  3.  

    Senior Game Advisor Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at GameStop (Houston, TX) in September 2015.

    Interview

    The first and second interviews were pretty formal, I met with the managers and general manager for the area at the job fair that they were having. It was a pretty simple interview and if you displayed confidence in your abilities and your knowledge I think that anyone would have a good time.

    Interview Questions

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  5.  

    Senior Game Advisor Interview

    Anonymous Employee in Fayetteville, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at GameStop (Fayetteville, NC) in August 2015.

    Interview

    Interview process was very easy. I was called in to do an interview with the store manager at the store I applied for, then I received a call back for a second interview with the Training Manager at another store. It took a couple days to hear back from them in-between, bot other than that the process was quite easy.

    Interview Questions

    • Name a problem, and how you helped lead your team to overcome it.   Answer Question
  6.  

    Senior Game Advisor Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at GameStop (Austin, TX) in August 2015.

    Interview

    Interview was split in two disorganized events, one while I was dropping off application and another where I came in to follow-up and was just taken in right there because they had no time to call me in.
    Went in the back room and sat in two of three fold-able chairs, went over my resume and talked, said they'd call me which they did about a week later.

    Interview Questions

    • Are you sticking around here for college?
      What is your major?
      Do you play any games?  
      Answer Question
  7.  

    Senior Game Advisor Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ months. I interviewed at GameStop (Chicago, IL) in August 2015.

    Interview

    It's fairly easy because, if you're applying for part-time and not seasonal, the questions will be generally the same to any generic type of interview. They'll ask you what are your strengths, what is your best customer experience so on and so forth. If you're seasonal, they'll ask if you're available and if you are nice, because that's what's the most important during the holiday seasons.

    Interview Questions

    • What is your best customer experience? (Where you went out of your way to help a guest).   Answer Question
  8.  

    Senior Game Advisor Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at GameStop (Tampa, FL) in August 2015.

    Interview

    Quick and painless. I applied and got the job within a week. Interview questions were easy and the manager was super nice. Best time to apply is during august/september. Level-up training takes awhile to finish and is kind of annoying but I was training on the register pretty quickly after that.

    Interview Questions

    • What gaming consoles are you knowledgable of?   1 Answer
  9. Helpful (2)  

    Senior Game Advisor Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at GameStop (New York, NY).

    Interview

    Very short and quick. Was asked a few questions about my working background. Although Gamestop does sell games they prefer a retail or sales background over game knowledge any day

    Interview Questions

    • They will always ask to sell you a membershp card (power up rewards pro) card after they tell you about all the benefits   Answer Question
  10. Helpful (3)  

    Senior Game Advisor Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at GameStop (Phoenix, AZ).

    Interview

    The interview process is nothing special. They ask you a much of questions like name a time when you went above and beyond for a customer or someone you didn't know. And the in this situation what would do to calm the customer down and have them leave happy. My favorite is when they asked about how I would sell a customer on a certain item.

    Interview Questions

    • What do you personally bring to the company that would make you unique?   2 Answers
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