Gap Customer Service Associate Interview Questions | Glassdoor

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Gap Customer Service Associate Interview Questions

Interviews at Gap

8 Interview Reviews

Experience

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Customer Service Associate Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Gap.

Interview

Group interview with Internal operations mgr: Overview of compan and position, personal introductions and ice breakers, introduction videos, opt. task including selecting an ensemble from the sales floor for a specified event, Q & A.

Interview Questions

  • -What do u like about Gap Inc?
    -What brought you to gap?
    -History in retail   1 Answer

Other Interview Reviews for Gap

  1. Helpful (4)  

    Customer Service Associate Interview

    Anonymous Employee in Dayton, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Gap (Dayton, OH).

    Interview

    it was mostly a group interview then sat down with one person who asked a few questions. We watched a video, and took a personality questionnaire. They had a few positions they were hiring for and they chose your job. I wanted logistics and they put me in customer service.

    Interview Questions


  2.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Gap.

    Interview

    Group interview with 3 other people. I felt they were definitely judging us on our style, so wear a nice "gap-style" outfit. Pretty casual interview but make sure if you have a group interview you speak up and get your voice heard.

    Interview Questions

  3.  

    Customer Service Associate Interview

    Anonymous Employee in Rocklin, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 6 days. I interviewed at Gap (Rocklin, CA) in September 2015.

    Interview

    They were doing group interviews at that time and they were fun as long as you contributed to the questions being thrown out there it became easier on the next question awesome interview

    Interview Questions


  4.  

    Customer Service Associate Interview

    Anonymous Employee in Fort Wayne, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Gap (Fort Wayne, IN) in April 2015.

    Interview

    Single, in-person interview. Was called in the day after I submitted an online application. I interviewed with two managers for about 15 minutes. Received an offer later that day.

    The interview process was rather relaxed. It was more about your ability to be presentable and personable than possessing hard skills. The staff and management are very supportive and properly train their associates.

    Interview Questions

    • How do you handle stress? How would you describe Gap Outlet's business model?   1 Answer

  5.  

    Customer Service Associate Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Gap (San Antonio, TX) in April 2014.

    Interview

    Easy going. Not too many questions asked about experience. Mostly questions about scenarios. The manager seemed to be in a rush. She probably needed to hire people for the upcoming season so the interview was really easy and got the job on the spot.

    Interview Questions

    • What is the key to customer service   1 Answer

  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Tampa, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Gap (Tampa, FL) in June 2011.

    Interview

    I arrived early for my interview, the HR was in a meeting, so our interview did not start on time, matter of fact she combined my interview with another girls. We talked for about 30 minutes, described ourselves and our work habits. We wee wre asked to put together two different outfits from what was left of the stores inventory.

    Interview Questions

    • How do you prioritize?   1 Answer
    • What styles can be found in GAP?   1 Answer

  7.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer

    Interview

    The interview is conducted in a group interview so you get a chance to meet different people and get to feel comfortable. Then you go around and answer questions in a group form format.

    Interview Questions

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