Gap Customer Service Associate Interview Questions | Glassdoor

Gap Customer Service Associate Interview Questions

Updated May 23, 2017
7 Interview Reviews

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Helpful (4)  

Customer Service Associate Interview

Anonymous Employee in Dayton, OH
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 5 days. I interviewed at Gap (Dayton, OH).

Interview

it was mostly a group interview then sat down with one person who asked a few questions. We watched a video, and took a personality questionnaire. They had a few positions they were hiring for and they chose your job. I wanted logistics and they put me in customer service.

Interview Questions

Other Interview Reviews for Gap

  1.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Gap.

    Interview

    Group interview with 3 other people. I felt they were definitely judging us on our style, so wear a nice "gap-style" outfit. Pretty casual interview but make sure if you have a group interview you speak up and get your voice heard.

    Interview Questions


  2.  

    Customer Service Associate Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Gap (Orlando, FL) in April 2015.

    Interview

    It's a group interview with up to about 8 people. Usually the more outspoken and friendly ones receive a call back. Make sure to stand out, but not so much at the same time. They seem to look for people who seem friendly with conversation.

    Interview Questions

    • General questions. Sometimes they will ask you "playful" questions just to get a general sense of your personality.   Answer Question
  3.  

    Customer Service Associate Interview

    Anonymous Employee in Fort Wayne, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Gap (Fort Wayne, IN) in April 2015.

    Interview

    Single, in-person interview. Was called in the day after I submitted an online application. I interviewed with two managers for about 15 minutes. Received an offer later that day.

    The interview process was rather relaxed. It was more about your ability to be presentable and personable than possessing hard skills. The staff and management are very supportive and properly train their associates.

    Interview Questions

    • How do you handle stress? How would you describe Gap Outlet's business model?   1 Answer

  4.  

    Customer Service Associate Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Gap (San Antonio, TX) in April 2014.

    Interview

    Easy going. Not too many questions asked about experience. Mostly questions about scenarios. The manager seemed to be in a rush. She probably needed to hire people for the upcoming season so the interview was really easy and got the job on the spot.

    Interview Questions

    • What is the key to customer service   1 Answer

  5.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Tampa, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Gap (Tampa, FL) in June 2011.

    Interview

    I arrived early for my interview, the HR was in a meeting, so our interview did not start on time, matter of fact she combined my interview with another girls. We talked for about 30 minutes, described ourselves and our work habits. We wee wre asked to put together two different outfits from what was left of the stores inventory.

    Interview Questions

    • How do you prioritize?   1 Answer
    • What styles can be found in GAP?   1 Answer

  6.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer

    Interview

    The interview is conducted in a group interview so you get a chance to meet different people and get to feel comfortable. Then you go around and answer questions in a group form format.

    Interview Questions


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