General Motors Service Desk Level I Incident Agent Interview Questions | Glassdoor

General Motors Service Desk Level I Incident Agent Interview Questions

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Service Desk Level I Incident Agent Interview

Anonymous Employee in Warren, MI
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 6+ months. I interviewed at General Motors (Warren, MI) in May 2013.

Interview

Online Application then a phone call. You go in for an interview which has a LOT of Active Directory questions. Then you wait for an "offer." After this you accept then get your offer in writing and get a hire date

Interview Questions

  • What creative processes have you provided to your current or past employers   1 Answer

Negotiation

None- non negotiable since they are hiring so many people which stretched out the budget.

You are suppose to be able to negotiate thou, so remember that.

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