Children's Health Interview Question: Give me a scenario in which y... | Glassdoor

Interview Question

Par Interview Plano, TX

Give me a scenario in which you were dealing with an irate

  customer/patient/parent and how did you handle it? what were your steps to resolution

Interview Answer

1 Answer


be calm, let the parent/customer know your willingness to resolve the issue etc. then find the manager to resolve all conflicts to make sure the customer comes back

Interview Candidate on Feb 27, 2013

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