Lopez McHugh Interview Question: Give me a specific example of... | Glassdoor

Interview Question

Marketing Copywriter Interview Philadelphia, PA

Give me a specific example of when you had an angry

  customer, on the phone, what they were angry about, and how you resolved it, on the phone.
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I couldn't answer the question, because I didn't have that type of work experience. I didn't realize I needed it; I thought I was applying for a marketing copywriter/SEO position...not a job in a call center.

Interview Candidate on Jan 24, 2012

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