Borders Interview Question: Give me an example of a time ... | Glassdoor

Interview Question

Cafe Supervisor Interview

Give me an example of a time when you could not meet a

  customers needs? Please explain what happened.

Interview Answer

1 Answer


I referenced an instance with a customer who wanted a specific brand we did not carry in the store. I listened to their needs and their description of the product. I apologized for the inconvenience and I suggested a product that matched the best.

Interview Candidate on Jun 6, 2011

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