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    Glassdoor Account Manager Interview Questions

    Interviews at Glassdoor

    31 Interview Reviews

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    Account Manager Interview

    Anonymous Interview Candidate in Mill Valley, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Glassdoor (Mill Valley, CA) in November 2018.

    Interview

    Applied online, received screening call from recruiter, followed by a call with hiring manager. I thought the call went well but I was completely ghosted by both the hiring manager and recruiter even after attempted follow ups. Had to see for myself that the position was removed from the site at a later date... I assume the position was filled.

    Echoing what other reviewers have said; I'm disappointed that I wasn't communicated with properly, especially from Glassdoor; a company that is supposed to hold transparency and valuable feedback as core values.

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    Interview Questions

    Glassdoor Response

    Jan 15, 2019 – Director, Talent Acquisition

    Thank you so much for letting us know what happened in your process. I have checked in with the AM recruiter because we take candidate communication very seriously. This recruiter has the longest tenure on our team and prides herself on candidate follow up. Given we open these roles regularly, I would ask that you check back in once more with her, and feel free to copy me at julie.coucoules@glassdoor.com. We would love to consider you for a future role.

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    Other Interview Reviews for Glassdoor

    1.  

      Account Manager Interview

      Anonymous Employee in Chicago, IL
      Accepted Offer
      Positive Experience
      Difficult Interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Glassdoor (Chicago, IL).

      Interview

      Very fun and interactive process. The process was a total of 4 interviews. The first interview was with a Recruiter and very standard phone-screening questions. It was extremely conversation. The second was with the Hiring Manager and went over more interview, behavioral questions. The third was my favorite part- the product pitch and mock call. Glassdoor's recruiter provided me with various different resources and slide decks for preparation for the 45 call. The final interview was two hours and with 4 different Glassdoor employees (Hiring Manager, Director of Sales, Account Executive, Account Manager)

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      Interview Questions

      • What would you like to accomplish in your first 30, 60, 90 days?   Answer Question

      Glassdoor Response

      Aug 29, 2018 – Head of Talent Acquisition

      We are so glad you had a positive interview experience with us! Sales presentation interviews can be challenging, and we're glad you felt prepared and supported by our recruiting team throughout the process.Welcome and let us know if there is anything that you need! -Head of Talent Acquisition

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    2.  

      Account Manager Interview

      Anonymous Employee in Mill Valley, CA
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Glassdoor (Mill Valley, CA) in August 2018.

      Interview

      The process consisted of a phone screening, a video interview with the hiring manager, a video mock sales pitch, and an in-person panel interview. Communication from all involved parties was prompt, kind, and clear. Both the hiring manager and the Talent Acquisition Manager were incredibly responsive to my questions and worked to keep me in the loop throughout the whole process. Interviewing for a new role is always nerve-racking, but Glassdoor makes the experience as straightforward as possible!

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      Interview Questions

      3. Join the Glassdoor team
      See Our Latest Jobs

    3.  

      Account Manager Interview

      Anonymous Interview Candidate in Mill Valley, CA
      Declined Offer
      Positive Experience
      Difficult Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Glassdoor (Mill Valley, CA) in August 2018.

      Interview

      Seamless interview process with fantastic people throughout! Step 1: initial call with recruiter Linda to get a better feel of
      your background and cultural fit Step 2: 30 minute interview with Team Lead in this case Kyle- who is thoughtful, ask good questions and gives very in depth quality answers to yourquestions. This again is to get a feel for cultural fit and previous experience Step 3: Mock Sales Renewal pitch - they give you materials
      To help get you started and a guide of what they are looking for. This piece is really hard and requires a ton of preparation. Start way ahead of time and practice as much as possible beforehand. Know the Discovery Questions process through and through. Afterwards they give feedback which is really helpful. Step 4: 30 minute interviews with 4 different people at different levels. This is to ask some
      Scenerio questions but is to assure you will be a good fit with everyone.

      Overall really positive experience. Linda is a great contact throughout. Every person I spoke with at Glassdoor was positive,
      Energetic and transparent. Nothing negative to report.

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      Interview Questions

      Glassdoor Response

      Nov 12, 2018 – Director, Talent Acquisition

      Thank you for taking the time to leave us some positive feedback! We truly strive to provide a great experience for every candidate who takes the time to interview with us, and we're so happy to hear that we were able to do that for you. We wish you all the best! - Julie Coucoules, Director, Talent Acquisition

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    4.  

      Account Manager Interview

      Anonymous Employee in Chicago, IL
      Accepted Offer
      Positive Experience
      Difficult Interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Glassdoor (Chicago, IL) in April 2018.

      Interview

      Multiple rounds of interviews. 2 phone screens, the pitch, and a 2 hour on site final round interview. The recruiters were very helpful and the conversations got more in depth as you went along. The pitch was the hardest part but they give you documents and information to prepare beforehand so it was explained very well. The on site interview was the most interesting as you were able to see and understand how the team operates and what they do on a daily basis.

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      Interview Questions

      • A difficult brain teaser to decipher how you 1) would solve the problem and 2) how you would articulate it.   1 Answer

    5.  

      Account Manager Interview

      Anonymous Interview Candidate in Chicago, IL
      No Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 5 days. I interviewed at Glassdoor (Chicago, IL).

      Interview

      I had a phone screening with a recruiter from USA, everything went smoothly, they going to build a small team in Dublin, most the questions are sales related, team work and why with glassdoor

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      Interview Questions

      • When you realise you interested in sales?   3 Answers

    6. Helpful (2)  

      Account Manager Interview

      Anonymous Interview Candidate in Chicago, IL
      No Offer
      Negative Experience
      Easy Interview

      Application

      I applied through an employee referral. The process took 7 weeks. I interviewed at Glassdoor (Chicago, IL) in February 2017.

      Interview

      I was very surprised that considering Glassdoor is a company that helps people find a job, that their process would not only be long and tedious, but also that the recruiter for this position would be unhelpful and unprofessional. I was an employee referral and had it not been out of respect to that employee, I would have pulled my name from consideration.

      The overall process is only 4 rounds so it's not too bad, but that's assuming filling this position is a priority for them- if it's not, then be prepared to wait. It took me over 7 weeks to get through all 4 stages, that's awfully excessive for a $45k salary. Just to put this into perspective, it took over four weeks from the time I did my presentation till they scheduled my in person interview. It took two weeks for the recruiter to even tell me I made it through to the next round, then another two weeks for them to schedule it. I sent multiple follow up emails and none of them were returned, until it was convenient for them.

      Just a little tip to the recruiter, if you have to begin every e-mail with "Sorry for the delay", you should probably ask for help with time organization.

      If they don't offer you the position, they will provide you with "constructive feedback". Can't speak for everyone else, but my feedback was wildly inaccurate. Apparently I would have been a better fit for new business, but I haven't worked in new business development in over two years and didn't mention any of my new business experience in my interview- so like I said, wildly inaccurate.

      The first two steps are pretty easy and straight forward, the first was an HR screening where they tell you about the position and the salary, etc.. Then after that you have another phone conversation with the hiring manager, again, the questions are pretty straight forward. After that you will move onto a presentation, where you have to give a mock renewal call with two sales managers and a team member acting as employees of that business. The recruiter will "prep" you for this, but personally, she provided me no information to the questions I asked that I found useful. Little hint: at the end of the presentation they will tell you they need to talk internally, you must ask to schedule a follow up call to touch base or your odds of moving on are decreased. Then if you make it through the presentation, they'll bring you in for a series of interviews with the hiring manager, another sales manager, the department head, and two current members of the team. The department head will ask you a brain teaser about 9 balls and 1 weighs different--you can Google it to find the answer.

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      Interview Questions

      Glassdoor Response

      Mar 24, 2017 – CHRO

      Thank you for taking the time to share your review with us. We know that it is a delicate exercise to interview while team and headcount planning is occurring, and we are very sorry that timing expectations were not accurately set. We strive for a world-class recruitment process at Glassdoor and feedback like this helps us reassess to make us better and deliver on our promise.Thank you for taking the time to interview with us. I wish you the best in your job search.

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    7. Helpful (4)  

      Account Manager Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Difficult Interview

      Application

      I applied through an employee referral. The process took 3+ months. I interviewed at Glassdoor.

      Interview

      The process was a bit lengthy, but only b/c they are growing like crazy and need to get spots filled quickly. I had a phone screening with a recruiter, came in to meet with the hiring manager, then had a sales pitch for three members of the team (definitely a challenging aspect, but great feedback). From there I was called back in to meet with the hiring manager again and then three other managers/senior members of the team. Everyone here is incredibly helpful and transparent about the job and what working at Glassdoor is like!

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      Interview Questions

      • A lot of personality questions-they want to make sure you a culture fit. It is very important.   Answer Question

    8. Helpful (4)  

      Account Manager Interview

      Anonymous Interview Candidate in Mill Valley, CA
      No Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Glassdoor (Mill Valley, CA) in September 2016.

      Interview

      The process of the interview was pretty standard. Started off with the recruiter, met with the hiring manager onsite, followed up by a presentation (where you play the role of the AM and assign roles to three people of the organization within your book of business).

      Throughout the whole process, it was super difficult to get a hold of the recruiter. We had our initial call set up and then I found out the call wasn't going to happen. The recruiter asked me for another time, I provided that but no response for a good four to five days. Once the onsite was set up, the communication again went dark for quite some time. After my presentation, I gave it a few days before I follow up because I know the team had to debrief. I waited for another five days before I heard back from the recruiter and was told I would hear back by EOD (which didn't happen). Wait for about a week and received a rejection email. The email was pretty straightforward, telling me that there were other candidates that did a better job than me. At the end of the email, the recruiter offered to provide me with feedback and asked when will be a good time to chat. I responded saying I am more than happy to hear feedback and AGAIN no response.

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      Interview Questions

    9. Helpful (3)  

      Account Manager Interview

      Anonymous Employee in Chicago, IL
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Glassdoor (Chicago, IL) in August 2016.

      Interview

      The interview process is very straight forward. Started with an initial screening with a recruiter with very basic questions (job history, skills, why Glassdoor? etc.). Next was a phone interview with the hiring manager also straight forward and very conversational (my experience, why Glassdoor, what was my understanding of the role, any questions?).

      The next step is where it gets a bit intense - the mock presentation. You're provided with a renewal deck that you'll be presenting to various managers within the sales team. This is probably the most important step in the interview process and I can't stress enough how important it is to prepare!

      After that there's a final interview with a few managers and some folks on the team. That same day I was made an offer.

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      Interview Questions

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