Great Wolf Lodge Food and Beverage Interview Questions | Glassdoor

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Great Wolf Lodge Food and Beverage Interview Questions

Interviews at Great Wolf Lodge

1 Interview Review

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Food and Beverage Interview

Anonymous Employee in Traverse City, MI
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2+ months. I interviewed at Great Wolf Lodge (Traverse City, MI) in May 2013.

Interview

I met with an Employee Relations manager who went over different scenarios and examples and asked for what I would do in various situations. Then the Food and Beverage director met with me and just asked me a little about my availability. Within a half hour of arriving, I was offered a job. However, being a student, they were confused by my availability and didn't put me on the schedule for almost 2 months until I finally had to go in and have a second meeting simply about my availability.

Interview Questions

  • If a customer was unhappy with the quality of the product (food in this case), what would you do and how would you resolve this situation?   Answer Question
  • Tell me about your past customer service experience.   Answer Question

Negotiation

There was no negotiation. I was given an hourly wadge and told I could accept it or not take the job.

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