Greggs Assistant Manager Interview Questions | Glassdoor

Greggs Assistant Manager Interview Questions

4 Interview Reviews

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Assistant Manager Interview

Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeks. I interviewed at Greggs in August 2015.

Interview

My first interview was over the phone as I was unable to attend in person, this lasted about 45 minutes. It consisted of typical questions about myself and previous work experience. I was asked many questions on motivation and how I would motivate my staff, there was at least 4 questions I had just on this topic.
I had a secondary interview with an Area Manager in a Greggs store. The interview started with answering questions about myself and relevant work experience, as not all my experience is with Retail/Catering I had to explain how it was relevant and applicable to the job I was applying for. This took around 20/30 minutes.
The second stage was a shop floor observation for 20 minutes. I was given a clipboard with a sheet to write down my observations and what I would do to improve things, e.g, sales/profit, staff and shop. Basically they want you to pick up on all the small details, they want to see if you have 'manager eyes'. For example I noticed in one of the fridges there was an amount of wrapped produce missing the 'Freshly made today in store' stickers, something I believe they should all have on them, and I was correct on pointing this out.
After the observation section we went over my notes and questions followed upon my observations etc. The whole interview process took 2 hours.

Interview Questions

  • How would you motivate your staff?   1 Answer
  • When not working how would you ensure staff will maintain high levels of customer service in your absence?   1 Answer
  • After cashing up you notice £100 is missing from one of the tills, what would you do in this scenario?   1 Answer

Other Interview Reviews for Greggs

  1.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Greggs in July 2015.

    Interview

    Interview was with area manager. Observation for first 10mins on 5 sections. (The store was dead) Use this to answer questions about Greggs as a business and ways to improve sales. Then questions about cv, experience and give examples

    Interview Questions

    • Explain how you would make sure your staff were working and delivering the best customer service? What is good customer service? And how would you make sure good hygiene was managed and in place.   Answer Question

  2.  

    Assistant Manager Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Greggs (London, England (UK)) in September 2013.

    Interview

    2 step interview, second interview is with area manager. very easy interview. staff is changing a lot so they need a lot of people to employ. they are looking for a very hand on people who can get up vey early u need to start 6-7 am

    Interview Questions

    • why do you want to work in Greggs   1 Answer
  3. Helpful (7)  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Greggs in February 2012.

    Interview

    It took 3 weeks from initial application and then first interview of one hour answering many questions on past experiences and how to cope with them. Second interview consited of standing for 15 mins in one of the shops with the customers. Had to identify ways to improve sales, staff motivation and appearance of shop.

    Interview Questions


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