Group O Customer Service Associate Interview Questions | Glassdoor

Group O Customer Service Associate Interview Questions

1 Interview Review

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Customer Service Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 days. I interviewed at Group O in March 2012.

Interview

I received a call and had a 15 minute phone interview. On this call I was also asked my availability and given an in depth description of the job. Then we scheduled a 1:1 interview. When I went in I was asked a few more simple questions, took an assessment where I was put into situations I would deal with in the job, then went to listen in on another employee to see firsthand what the job consisted of. I was called 2 days later with an offer for employment.

Interview Questions

  • Do you have a problem sitting in one spot for 8 hours a day?   Answer Question
  • How would you handle a customer who called in and began to have a full completely off topic conversation?   Answer Question

Negotiation

I did not negotiate. Was happy with pay offered.

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