H E B Checker Interview Questions | Glassdoor

H E B Checker Interview Questions

Updated May 29, 2017
46 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Checker Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a week. I interviewed at H E B.

Interview

Applied online and was called in for an interview a week later. First interview was with two managers, second interview quickly followed. Was made a job offer and I accepted.

Interview Questions

Other Interview Reviews for H E B

  1. Helpful (2)  

    Checker Interview

    Anonymous Employee in Killeen, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at H E B (Killeen, TX) in March 2017.

    Interview

    I applied online, and a few weeks later they called to set a interview. It was a group interview with like 10 other people. Mangers introduce themselves and then you introduce yourself using the questions they gave you. After that you have to try to sell the product given to you to them. Finally after then you're given a card with a situation on it, and then you're supposed to act and show them how you would handle it.

    Interview Questions


  2.  

    Checker Interview

    Anonymous Employee in Killeen, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at H E B (Killeen, TX) in March 2017.

    Interview

    Very intense, in depth, staring into my soul. The interviewer asked detailed questions and went into the history of HEB and what it meant to work for them, as well as understanding my personal situation and where I saw myself in a few years and how they could accommodate that.

    Interview Questions


  3.  

    Checker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at H E B in March 2017.

    Interview

    Received call on the phone for a slight over-the-phone interview and then got called to come up a few days later for a face-to-face interview. Then got called up for an interview with the GM the next day and got hired on the spot.

    Interview Questions

    • Why do you feel like you are the best candidate for this position?   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Checker Interview

    Anonymous Employee in Spring, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at H E B (Spring, TX) in December 2016.

    Interview

    The group interview was kinda challenging but all you have to do is make sure you are engaged and talking. One on one interview was very easy then I was asked to sign papers for background check then I was hired.

    Interview Questions


  6. Helpful (15)  

    Checker Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at H E B.

    Interview

    There are three interviews. Phone, one on one, and group interview. They'll call you and ask you a few questions, if you're good, they'll tell you to come in for an interview. One on one is kind of similar. If you do good they'll mention a group interview. Group interview is a bit more challenging basically competing to see who can provide the best customer service. They'll be looking for who's the most outgoing.

    Interview Questions

    • Q. What my favorite super hero was.   1 Answer

  7.  

    Checker Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at H E B (Austin, TX) in June 2016.

    Interview

    I applied online around June 14th and after hearing nothing for two weeks, I talked to my friend who was already a checker at that HEB and he said that when he applied, he kind of had to badger them so he suggested I call HEB and ask about my application because it'll show my interest in the job. Sure enough, two hours later, the HEB manager called me back, reviewed my application, asked me a few questions over the phone and then invited me to go to a one-on-one interview three days later. That interview only took about five minutes and and they scheduled me for another one-on-one interview two days later. Still waiting to hear back from them.

    Interview Questions

    • Describe a time you went out of your way to help someone.   Answer Question
    • Describe a time you 'lost your cool' with someone and how you handled it.   Answer Question
    • What does customer service mean to you?   Answer Question

  8.  

    Checker Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at H E B (San Antonio, TX).

    Interview

    I applied online and called a couple of times about my application. On one of the times i called they set me up for a interview and asked about my availability, if i committed any crimes. Went to the interview and got basic interview questions along with picture questions. Then 2 weeks later they called and scheduled me for a second interview and asked me questions then got the job.

    Interview Questions


  9.  

    Checker Interview

    Anonymous Employee in Granbury, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at H E B (Granbury, TX) in March 2016.

    Interview

    Had a brief phone interview, came in for a one-on-one interview, called to come back in for a group interview. During the group interview, had to act out scenarios: selling a product, dealing with an angry customer, etc.

    Interview Questions

    • Can you describe a time when, at your previous job, you experienced some kind difficulty with management?   Answer Question

  10. Helpful (10)  

    Checker Interview

    Anonymous Employee in Cypress, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at H E B (Cypress, TX) in February 2016.

    Interview

    I applied online. A couple days later I got a phone call from the customer service director. She asked me a few questions regarding if I have any discrepancies with my background, if I have any felonies or misdemeanors, why I wanted to work at HEB. She then scheduled to interview me 1:1 a couple days later. I initially applied for checker but I was informed that they do not directly hire cashiers. I would have to start as a bagger and that it's pretty easy to go up from there. I asked her questions about benefits. Unfortunately I am not eligible until I believe 6 months or a year into employment. After the 1:1 I did a meet and greet with the unit director who signed the paperwork to okay me for hire. A background check was then initiated which took a few days. I was contacted by the customer service director to fill out new employee paperwork online. My first day will be on Monday! I will list all interview questions that I was asked. I will not give out my responses but rather tips.

    Additional interview questions:

    A customer is in the express lane with over 15 items and has already loaded their items. The customer behind them has far less items. What would you do?

    Tell me a time you went above and beyond for the customer.

    What's a good reason to miss work? How many "sick" days do you think is appropriate?

    Interview Questions

    • Why do you want to work at HEB?   1 Answer
    • Name a time you had to work as a team.   1 Answer
    • Tell me a time you disagreed with a supervisor.   1 Answer
    • Tell me a time you had to deal with a frustrated customer.   1 Answer
    • If a customer noticed that cleaning supplies were bagged with meat what would you do?   1 Answer

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