H&R Block Interview Questions in Chicago, IL | Glassdoor

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H&R Block Interview Questions in Chicago, IL

Updated Aug 2, 2017
5 Interview Reviews

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  1.  

    CSP Interview

    Anonymous Employee in Schererville, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at H&R Block (Schererville, IN) in December 2016.

    Interview

    I applied online. I was called for an interview several weeks later. The interview was very comfortable. I was asked several questions. All the interview questions were mentioned on Glassdoor, so I was prepared.I was there about 45 minutes.

    Interview Questions

    • How would I handle an irate client.   1 Answer

  2.  

    Tax Professional Interview

    Anonymous Employee in Gurnee, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at H&R Block (Gurnee, IL) in August 2015.

    Interview

    The interview process isn't stressful. The interviewers are typically managers that run offices. Most of hiring comes through the basic income tax course and the students are interviewed by other office leaders and NOT teachers.

    Interview Questions

    • Why do you think you'll be a good fit for this job?   Answer Question
    • What prior experience do you find helpful for you in this position?   Answer Question
  3.  

    Marketing Coordinator Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at H&R Block (Chicago, IL) in October 2013.

    Interview

    wow, super easy. All via Skype

    Interview Questions

    • What you didn't like about your last job   1 Answer

    Negotiation

    back in forth


  4.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at H&R Block (Chicago, IL) in January 2013.

    Interview

    I applied and submitted my resume through their website for a tax position but I received an email for a CSR position offer instead. Its a temporary position and $9/hr. So the pay is very low but I confirmed the interview with them anyway since i really want a job asap. I came to the interview on time and prepared but the person who supposed to interview me never showed up. So one of the employees at the office interviewed me instead. She was really nice and the interview was very casual. No hard questions. After the interview, she told me I would received an email response from them the next two days but I never did and its been over two weeks. This experience left me a very bad impression of their company. They seem very unorganized, unprepared and unprofessional to my surprise. I would not apply or take any job offers from them in the future.

    Interview Questions

    • No hard questions. The most difficult question was name "one weakness and one strength about yourself"   Answer Question

  5. Helpful (1)  

    District Manager Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at H&R Block (Chicago, IL) in June 2011.

    Interview

    The interview process was quite lengthy. I first was contacted and interviewed by the Recruiter, then a panel interview of four people. Two DM's, and 2 Regional Directors. After making past that round you are called by the Market Vice President, and finally a final phone call with the Regional HR Director. After that it took an additional week or two to begin the actual hiring process. Overall it wasn't bad.....but it did take a long time. Once they job offered me I had to go through a background check prior to starting. They also hire a third party company to validate your references and employment verification. I believe they also ran a credit check.

    Interview Questions

    • There were no questions that were out of the ordinary. They were mostly behavioral based questions...."tell me about a time when" ETC   Answer Question

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