H&R Block Interview Questions | Glassdoor

H&R Block Interview Questions

Updated Feb 19, 2017
504 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    CSP Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at H&R Block.

    Interview

    They called me and told about the interview location.In the interview they mailnly look whether you can handle customers in a better way. The interviewer was friendly. I was comfortable during the whole interview process.

    Interview Questions

    • What brings you here in?   1 Answer
    • Give a situation in which you handled a difficult customer?( I was experienced)   1 Answer
  2. Helpful (1)  

    Tax Preparer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at H&R Block.

    Interview

    I had my 1st interview with a manager didn't get hired because my schedule was different of what she needed. My 2nd interview was great I was pretty much hired as soon as I walk through the door. Unfortunately I couldn't sign the employment contract for personal reasons

    Interview Questions

    • What are your available hours?   1 Answer
  3. Helpful (6)  

    District Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at H&R Block.

    Interview

    The Interview process was very professional, I met with the Regional Director as well as with 2 other District managers. 2 separate panel interviews. Each with 1 District manager and the Regional Director. It was very interactive and I was given plenty of opportunities to ask questions delve into the company & position.

    Interview Questions

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  5.  

    Seasonal Tax Preparer Interview

    Anonymous Employee in Arlington, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at H&R Block (Arlington, TX).

    Interview

    it was awhile back, i cannot really describe how it went. I had completed the Basic Income Tax Course given by H & R Block, Had to pass at least 80% of final test, to get offered a position with them, they didnt promise a position for everyone, my experience was that my teacher referred me to Block which was very helpful, i actually ended up working in her very office!

    Interview Questions

    • they wanted to know how serious you are about doing taxes for their clients and why you chose wanting to do taxes.   Answer Question
  6.  

    CSP Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5+ weeks. I interviewed at H&R Block in January 2016.

    Interview

    we applied online and then t he human resources lady called us and told us which n forms to fill out. she was very helpful.we went to a group intervirw and everyone mwt together.

    Interview Questions

    Negotiation

    it was easy and little was negotiated

  7.  

    Marketing Coordinator Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at H&R Block in January 2016.

    Interview

    Applied took about a week to hear back the position had been posted about 20 day when I had a phone interview by and extended marketing coordinator. 2nd was video interivew with a regional marketing manager and 3rd interview was face to face with 2 District Office Managers.

    Interview Questions

    • what would you do to motivate older tax preparers that feel they don't need to do any marketing.   Answer Question

    Negotiation

    Asked for more but because this is mid year for this position and 2nd hire they already had a set budget.

  8.  

    First Year Tax Associate Interview

    Anonymous Employee in Woodland, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at H&R Block (Woodland, CA) in January 2016.

    Interview

    Passed the mandatory classes and was hired Had to take the mandated classes that are required from the IRS and CA Franchise Tax Board a total of at least 62 hours plus 15+ hours yearly as a refresher and tax updates in order to be able to be hired on a seasonal basis including obtaining the CTEC and PTIN renewal fees. Overall okay

    Interview Questions

    • Willing to work full time during peak time   1 Answer
  9.  

    Receptionist Interview

    Anonymous Employee in Denver, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at H&R Block (Denver, NC) in January 2016.

    Interview

    My neighbor called to see if I was willing to work at H&R Block as a receptionist for the tax season. An appointment was scheduled to have an interview with the office manager.

    Interview Questions

    • Could I multi task?
      Would I be willing to work certain hours.
      I can not recall any more questions.  
      Answer Question
  10.  

    CSP Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at H&R Block in January 2016.

    Interview

    Applied online, you can also apply in store. I had a phone interview within a week. I then went into the district office for a one on one interview. I received a phone call within a week and offered a position.

    Interview Questions

    • The questions asked were mostly geared towards how you would handle certain situations.   Answer Question
  11. Helpful (6)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at H&R Block.

    Interview

    The interview process is fairly easy. I went in for an interview and got offered the job the same day. After that the rest of the process was online and after that was completed you go trough your training.

    Interview Questions

See What H&R Block Employees Are Saying

Star Star Star Star Star     Current Seasonal Tax Preparer

Pros: “Flexible hours good work life balance”“Flexible hours good work life balance” – Full Review

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