H&R Block Tax Professional Interview Questions | Glassdoor

H&R Block Tax Professional Interview Questions

Updated May 22, 2017
30 Interview Reviews

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Helpful (4)  

Tax Professional Interview

Anonymous Employee in Norfolk, VA
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at H&R Block (Norfolk, VA).

Interview

Interview is quite basic and has to tale place every year priot to tax season even if your have already wored for the company for 20 years. Asking your experience in the beginning, which office you prefer to work at, and what kind of hours your willing to work. District manager then usually explains the compensation plan for the year, since it usually chanel each and every year.

Interview Questions

  • What office do you want to work at?   1 Answer

Other Interview Reviews for H&R Block

  1.  

    Tax Professional Interview

    Anonymous Employee in Quincy, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at H&R Block (Quincy, MA) in August 2016.

    Interview

    as a group the district manager reviewed basic information concerning goals as well as upcoming business changes, each person who had be working in a previous year were included for rehire for tax season

    Interview Questions

    • what can we do to make the tax season a success   1 Answer

  2.  

    Tax Professional Interview

    Anonymous Employee in Redmond, WA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at H&R Block (Redmond, WA) in November 2015.

    Interview

    There was a rather brief interview with the district manager. Most of the screening was done by placement test. If one hasn't taken the H&R Block tax preparation course, a proficiency test is required for placement.

    Interview Questions

    • How would you handle telling a client who has expected a refund that they would, in fact, have to pay additional tax this year?   1 Answer
  3.  

    Tax Professional Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at H&R Block (Los Angeles, CA) in October 2015.

    Interview

    Interview was great. Walked in and had a big smile on my face. Interviewed with one person who asked 5 questions. The questions basically consisted of why you want to be a tax pro, situations where you helped a client and retained them, dealt with a difficult client and the outcome was good, a personal accomplishment, and sales experience as well as marketing experience.

    Interview Questions


  4.  

    Tax Professional Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at H&R Block (Orlando, FL) in October 2015.

    Interview

    interview with district manager, he reviewed my resume and had a lot of questions about my career, experience, and interest in the company. He then explained job responsibilities and expectations.

    Interview Questions

    • why are you interested in this company   1 Answer

  5.  

    Tax Professional Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at H&R Block.

    Interview

    The hiring process took about 3 weeks and the interview was held at their regional office with one of their senior managers. The interview was brief and contained mostly behavioral questions along with a few past experiences of situation based encounters with clients or people in general. A few weeks after the interview I received the official job offer through their online web portal.

    Interview Questions

    • Describe a situation in which you were faced with a conflict with another person and how did you resolve the conflict.   Answer Question

  6. Helpful (3)  

    Tax Professional Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at H&R Block.

    Interview

    Initial hires must either take the Basic Course and pass with minimum 80% score or have three attempts to pass the Tax Knowledge Assessment exam. Returning employees must reapply every fall, will have an interview with the District Manager covering the previous year's performance and coming season's expectations.

    Negotiation

    Did not negotiate.


  7. Helpful (1)  

    Tax Professional Interview

    Anonymous Employee
    Accepted Offer
    Easy Interview

    Interview

    The interview process was fairly short. They just wanted to know my work history and asked various questions about my past experience. They also explained the expectations of the job.

    Negotiation

    There isn't any. The salary is the same for everyone. The only potential to earn more is based on number of tax returns completed and years of service.

  8.  

    Tax Professional Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at H&R Block (Knoxville, TN) in July 2014.

    Interview

    I had a behavioral type interview and the interviewer was very thorough and personable. I answered the questions honestly. I also impressed here with some of my experiences like handling an emotional client, even-though the manager was getting upset I remained calm and was able to help him finish his return satisfactory.

    Interview Questions

    • It was the question about marketing. I was not expecting a marketing question at a tax preparer interview.   1 Answer

    Negotiation

    She was very helpful and got me in contact with an office closer to my house. The pay rate may be lower, but I will have less commute time and less fuel expense.


  9. Helpful (1)  

    Tax Professional Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at H&R Block (Los Angeles, CA) in December 2013.

    Interview

    I had to complete a 2 month tax course with a satisfactory score of 70%. The interview was in group form which was my first experience at that. They just asked basic questions such as why I wanted the job and to tell about an experience of how you handled a disgruntled customer.

    Interview Questions


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