HEI Hotels & Resorts Interview Questions | Glassdoor

HEI Hotels & Resorts Interview Questions

Interviews at HEI Hotels & Resorts

87 Interview Reviews

Experience

Experience
88%
5%
7%

Getting an Interview

Getting an Interview
55%
18%
11%
7
5
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Outlet Supervisor Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at HEI Hotels & Resorts (Saint Petersburg, FL) in June 2018.

    Interview

    First interview was one on one interview. The second interview was a panel style interview. Background check was submitted and once that was cleared. They offered me the position. I excepted the position and they had me report to a Clinic for a drug screen.

    Interview Questions

    HEI Hotels & Resorts Response

    Sep 14, 2018 – Corporate Talent Acquisitions Team

    Hello there,

    Thank you for taking the time to provide us your feedback. We are very excited to have you become a new member to the HEI team!!


  2.  

    SPA Concierge Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at HEI Hotels & Resorts (Denver, CO) in January 2018.

    Interview

    For me, the process took 1 interview with the Spa Director and Spa Supervisor who are both amazing and hospitable. I was asked basic information about my resume, and familiarity with spa operations. The interview lasted about and hour and a half but the time went quick because of how personable the interviewers are. I would 100% recommend applying here.

    Interview Questions

    • Tell me something about yourself that I can't see on your resume?   Answer Question

    HEI Hotels & Resorts Response

    May 16, 2019 – Talent Acquisition Specialist

    Thank you for taking the time to review our interview process! Hospitality is what we do best, so I am thrilled to see you enjoyed your time meeting with the Spa team, best of luck in your career... More

  3.  

    Assistant Director of Finance Interview

    Anonymous Employee in Norwalk, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at HEI Hotels & Resorts (Norwalk, CT) in November 2017.

    Interview

    It was a great process. Took a little longer than what I have seen before but it was well worth it. The company is through and has great vision for growth and the future

    Interview Questions

    HEI Hotels & Resorts Response

    Jan 23, 2018 – Corporate Talent Acquisition Team

    Thank you for taking the time to share your interview experience with HEI Hotels and Resorts. We are very excited to have you join the team and are glad to hear that you enjoyed the interview... More


  4. Helpful (1)  

    Assistant Director of Finance Interview

    Anonymous Interview Candidate in Arlington, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at HEI Hotels & Resorts (Arlington, VA) in January 2017.

    Interview

    Relaxed but professional. The Director of HR asked specific questions about experience and goals. She was very responsive via email. When I sent a follow up email she let me know I was not being considered and I also got a form email a week later. Always nice to know that so you can move on.

    Interview Questions

    • What is your style of supervising. Great question, I wish I was prepared to answer it because it caught me off guard and I had never defined my style of supervising in my head.   1 Answer

    HEI Hotels & Resorts Response

    Jun 20, 2019 – Corporate Talent Acquisition Team

    Thank you for taking the time to share your interview experience with HEI Hotels and Resorts. We do take pride in getting back to our candidates so that they receive well deserved feedback. While we... More


  5.  

    Server Assistant Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at HEI Hotels & Resorts (Saint Louis, MO) in March 2019.

    Interview

    I applied online and was told to come to a career fair. I then was interviewed by a manager and was hired soon after. The interview was a 1 on 1 and it was casual and short.

    Interview Questions

    HEI Hotels & Resorts Response

    May 14, 2019 – Talent Acquisition Specialist

    Congratulations on your new role! It is great to have you on the team and we look forward to seeing you grow with HEI.


  6.  

    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 7 weeks. I interviewed at HEI Hotels & Resorts in June 2017.

    Interview

    Long and unprofessional process. One phone interview and two in person interviews. The team was not responsive and it forced me to follow-up often, with no luck as of this date (7 weeks later). Sent numerous emails to HR and General Manager but no response. No creative questions. They gave me a lot of info about hotel and the corporate team’s expectation. The last interview lasted 2 hours with the GM. I felt good about everything but again not even a courtesy response.

    Interview Questions

    • What is your ideal salary?   1 Answer
    • Why do you want to work here?   Answer Question
    • Are you okay with duties outside of your title duties? We all jump in whenever needed.   1 Answer

  7.  

    Bellman Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at HEI Hotels & Resorts (Atlanta, GA) in January 2018.

    Interview

    interviewed with human resources twice diffrent day and by front desk manager and bell captain about fiften minut and after that i do phone interview with front daek mamager.

    Interview Questions

    • How i can handel if the guest complaining obout some issu   Answer Question

    HEI Hotels & Resorts Response

    Apr 6, 2018 – Corporate Talent Acquisition Team

    Thank you for providing feedback on your interview process with HEI Hotels and Resorts. We are glad to hear that your interview process went smoothly . Welcome to the team!

  8.  

    General Manager Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at HEI Hotels & Resorts (Tampa, FL) in September 2017.

    Interview

    The interview process was very thorough but everyone I interviewed with was professional and pleasant. The questions were situational or questions where I had to elaborate to test my knowledge of running a similar type property.

    Interview Questions

    • Give examples of marketing efforts that I have implemented to increase sales. I was also questioned on how I manage the budget, P&L and flow through.   Answer Question

    HEI Hotels & Resorts Response

    Mar 7, 2018 – Corporate Talent Acquisition Team

    Thank you for providing feedback on your interview process with HEI Hotels and Resorts. We are glad to hear that you felt the overall process was thorough and that the individuals you encountered... More


  9.  

    General Manager Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at HEI Hotels & Resorts (New Orleans, LA) in December 2017.

    Interview

    I interviewed with the Corporate Team from HEI along with the hotel team. Everyone was professional and a pleasure to deal with. I toured the hotel and also meet with the Executive Committee from the hotel.

    Interview Questions

    • We talked about my Job History, HEI's philosophy on the hotel business and things that needed to be addressed at the hotel.   1 Answer

    HEI Hotels & Resorts Response

    Feb 12, 2018 – Corporate Talent Acquisition Team

    Thank you for taking the time to provide feedback on your interview process with HEI Hotels and Resorts. We are glad to hear that the interview process was timely and informative for you. Welcome... More


  10.  

    General Manager Interview

    Anonymous Interview Candidate in New Orleans, LA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at HEI Hotels & Resorts (New Orleans, LA) in September 2018.

    Interview

    Professional and long, very fact filled, and testing, not all as boring as writing this some what helpful review. I really can't say anything more that I all ready have... It is an interview. A standard everyday interview.

    Interview Questions


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