Harland Clarke Customer Service Interview Questions | Glassdoor

Harland Clarke Customer Service Interview Questions

1 Interview Review

Experience

Experience
0%
0%
100%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

1 Candidate Interview Review Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

 

Customer Service Interview

Anonymous Interview Candidate in San Antonio, TX
No Offer
Negative Experience
Average Interview

Application

I applied in-person. The process took 2 days. I interviewed at Harland Clarke (San Antonio, TX) in January 2009.

Interview

I went to a job fair - waited about 2 hours then was called for a mini interview - just to weed me out - asked me questions about my previous employment to see if I had customer service experience. Then was asked to wait again to take a series of 4 tests on the computer -such as personality-customer service skills. I was then asked to come back the following day for another interview. The next day I was interviewed by 2 people - 1 from HR and 1 team leader. They seemed okay- very young-and very structured in their questions. They gave me the impression they were seeking a certain type of person - someone who had previously worked in a call center environment. They did not feel I would adjust to the environment after my last job. So, I would suggest if you do not have call center experience don't waste your time.

Interview Questions

  • Describe a time when you went up against management?   1 Answer
  • Describe how you would handled a difficult situation.   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.