Harte Hanks Call Agent Interview Questions | Glassdoor

Harte Hanks Call Agent Interview Questions

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Call Agent Interview

Anonymous Interview Candidate in Austin, TX
Declined Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. I interviewed at Harte Hanks (Austin, TX) in November 2012.

Interview

Filled out a lengthy application and uploaded resume online. The last part of the application process was a questionnaire done by an automated system to which I had to call a number and they asked questions about a situation which might occur with a customer and how to handle the situation. I received a phone call from a recruiter within a day and had a phone interview. I had a one on one interview within the next two days and they offered me a position by the following Monday.

Interview Questions

  • On the phone interview I was asked how I would handle a situation if I knew the customer was wrong.   Answer Question

Reasons for Declining

They wanted me to start the following Monday and I was in the process of moving and had two children so it would have been impossible for me.

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