Verizon Wireless Interview Question: Have you been in a difficult ... | Glassdoor

Interview Question

Customer Service Representative Interview Bellevue, WA

Have you been in a difficult situation or escalation with a

  customer and how did you resolve it?

Interview Answer

1 Answer


Answer in Star format. The situation, the steps 1, 2, & 3 you did to resolve it and the result.

Interview Candidate on Apr 26, 2012

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