Interview Question

QA Lead Interview

-Chicago, IL

The SAVO Group

Have you had a defect that was found by a customer that should have been caught during the testing phase? If so, how did you handle the escaped defect.

AnswerAdd Tags

Interview Answer

1 Answer

2

I followed up with the customer and asked how they discovered the defect. I then determined what part of the troubleshooting process we missed that would have revealed the defect to us.

Anonymous on

Add Answers or Comments

To comment on this, Sign In or Sign Up.