Heartland Payment Systems Interview Questions | Glassdoor

Heartland Payment Systems Interview Questions

Updated Jun 14, 2018
115 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Sales Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Heartland Payment Systems (New York, NY).

    Interview

    My initial interview lasted 15 min where I abruptly ended it. This is a 100% commission role. The interviewer was nice enough but I had to pry information out of her to confirm there was no base salary. Technology jobs are way too plentiful to settle for something like that. Do yourself a favor and look elsewhere, don't settle for 100% commission.

    Interview Questions


  2.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Heartland Payment Systems.

    Interview

    I was emailed by one of their Division Managers about an opportunity. After looking into it and seeing it was a 100% commission outside sales job I responded thanking her for her interest but I wasn't interested in commission only positions. She responded with a passive aggressive and condescending message implying I wasn't mature enough for this kind of position and that I would be back asking her for this job in a few years. I responded back in kind and she thought it appropriate to begin calling me several times and harassing me on the phone are all hours. It took multiple conversations to get her to leave me alone.

  3. Helpful (1)  

    Outside Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Heartland Payment Systems.

    Interview

    Easy process, not-so-great role or company investment or support.
    No base salary, 100% commission (structure omitted), all outside sales working remotely, no territory, no car or phone allowance, no leads. Pure hunter giving back more than your fair share to the company.
    Basically unpaid door to door sales in the overly saturated payment processing industry. Not for the weak, nor wise.

    Interview Questions


  4. Helpful (1)  

    Division Sales Manager Interview

    Anonymous Employee in Remote, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Heartland Payment Systems (Remote, OR) in March 2018.

    Interview

    Two 30 minute conversations with recruiters asking me to walk through my resume, then one and a hours with VP. Most questions involved my background, skills set with hiring and much of the conversation was explaining how the compensation package works due to commission only..

    Interview Questions

    • Walk me through your resume   1 Answer

  5.  

    Division Manager Interview

    Anonymous Interview Candidate in Portland, OR
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Heartland Payment Systems (Portland, OR) in February 2018.

    Interview

    Recruiter does first Interview, then they hand you off to a hiring VP. The VP was not prepared and wasn’t reading from the right resume. I felt it was a waste of my time.

    Interview Questions


  6.  

    Credit Approval Clerk Interview

    Anonymous Employee in Jeffersonville, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Heartland Payment Systems (Jeffersonville, IN) in February 2018.

    Interview

    The entire process was very relaxed. I received a pre-screen, phone interview and learned about the company. Afterward, I met with the department heads and we had a casual conversation.

    Interview Questions


  7.  

    Payroll Specialist Interview

    Anonymous Employee in Santa Ana, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Heartland Payment Systems (Santa Ana, CA).

    Interview

    First a Phone screen, then a 1st interview/ math test. If you get passed along the there is a 2nd interview/ job shadowing. Over all it was a smooth process and everyone was nice

    Interview Questions

    • Tell us about a time you had a difficult customer and how you handled the situation   Answer Question
  8.  

    Relationship Manager Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Heartland Payment Systems (Oklahoma City, OK) in January 2018.

    Interview

    The interview was pretty typical. I interviewed with a Division Manager, who seemed to have a pretty clear idea of what he was looking for. He asked all the typical questions, as well as a few oddball questions to get to know personality.

    Interview Questions

    • What was your greatest disappointment in life and how did you deal with it.   Answer Question

  9.  

    Outside Sales Executive Interview

    Anonymous Employee in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Heartland Payment Systems (Cincinnati, OH).

    Interview

    Face to face meeting in temporary office space. I used the business cards of my previous employment history to tell the story of my success. He really liked this different approach instead of just reciting my resume.

    Interview Questions


  10.  

    Customer Advocate Interview

    Anonymous Employee in Jeffersonville, IN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Heartland Payment Systems (Jeffersonville, IN).

    Interview

    Very lengthy and interrogative. Numerous management were there. It was almost intimidating but they at one time were looking for the best of the best. Now its just who will work the night shift.

    Interview Questions


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