Help Scout Product Lead Interview Questions | Glassdoor

Help Scout Product Lead Interview Questions

Interviews at Help Scout

1 Interview Review

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Product Lead Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied through other source. The process took 1+ week. I interviewed at Help Scout in May 2019.

Interview

6 months ago I talked to the hiring manager and the founder and CEO, Nick Francis. The first one was around how Help Scout builds product. The chat with Nick was more casual around product in general.

Once I went through the hiring process, this is how it went:
- Somewhat casual chat with hiring manager about what changed since we last chatted and why now was a good time.
- A project brief. I was given some feature requests. I delivered a problem statement and explorations of solutions with pros and cons..
- Chat with founder and CEO about the project.
- Chat with recruiter around benefits.
- They called two references and asked for strengths and weaknesses to my colleagues.
- Offer.

Interview Questions

  • Questions were not general but specific to the project and myself.   1 Answer
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