Hewlett-Packard Helpdesk Support Analyst Interview Questions | Glassdoor

Hewlett-Packard Helpdesk Support Analyst Interview Questions

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Helpdesk Support Analyst Interview

Anonymous Employee in Colorado Springs, CO
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 days. I interviewed at Hewlett-Packard (Colorado Springs, CO).

Interview

Was forwarded an email from a co-worker at a previous position in setpemt 2005, sent in my resume, had a telephone interview, and got an offer letter in my email that day from the contracting company to work under contract-to hire. I started my training two and a half weeks later with very knowledgable trainers. After two years of working as a vendor contractor, I was offered a limited term employment (two one year contracts) leading to full-time employment.

Interview Questions

  • No difficult or unexpected questions - all technical or telephone etiquette   Answer Question

Negotiation

I was offered a substantail raise over what I was making (from $10/hr to $15/hr) so did not negogiate

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