Hilton Front Desk Receptionist Interview Questions | Glassdoor

Hilton Front Desk Receptionist Interview Questions

9 Interview Reviews

Experience

Experience
55%
44%
0%

Getting an Interview

Getting an Interview
83%
16%

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy

9 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Front Desk Receptionist Interview

Anonymous Interview Candidate in Atlanta, GA
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 5 days. I interviewed at Hilton (Atlanta, GA) in January 2013.

Interview

submit an application, phone interview then a person to person interview. Not sure about the hiring process because I was never hired. Not a lot of in-depth questions. Pretty easy over-all, but as with any big corporation, lots of policies and procedures

Interview Questions

Other Interview Reviews for Hilton

  1.  

    Front Desk Receptionist Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 4 days. I interviewed at Hilton (Knoxville, TN) in October 2010.

    Interview

    Relaxed interview process. Situational questions. Do your research.

    Interview Questions

    • What would you do if you were the only one on the desk, a guest was asking you questions, and the phone was ringing?   Answer Question

  2. Helpful (4)  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Hilton (Houston, TX) in June 2010.

    Interview

    The recruiter asked traditional interview questions about my job experience and aeducation.

    Interview Questions

  3.  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Hilton.

    Interview

    The interview was lead by the FO Manager with a presence of HR and Assistant of FO Manager. In general they were just trying to dig into the CV as much as possible. Surprisingly, there was no language testing at all. All interview was held in English excusively. Beware if you are still a student, they most probably won't hire you on any full-time/part-time position, however, would offer you to enroll into their trainee programme.

    Interview Questions

    • Where do you see yourself in 5 years?
      How do you relax after the stressful day?
      How do you handle a stressful situation at work?
      How our company will benefit from hiring you?
      Have you ever had experience working during the night?   Answer Question

  4.  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate in Cambridge, East of England, England (UK)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Hilton (Cambridge, East of England, England (UK)) in July 2016.

    Interview

    I sent an application on their website, after 2 weeks i had an invitation to do an interview online.
    One week after i was invited to have an interview at Hilton on one by one.
    The interview was very long : 45 min !
    They asked me :
    - Personal Question
    - Previous Job
    - Role Situation (Some question on the position and the others on knowledge in relation with my previous job).

    At the end they explain to me how work the company.

    Interview Questions

    • Can you give me an exemple from your most recent role when you have had to work to a deadline ?   Answer Question
    • What is your reaction and organisation if you are alone at the front desk and 15 peoples arrive at the same time ?   1 Answer

  5.  

    Front Desk Receptionist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    3 brief interviews, on is with human resources, second with the reception manger and third with the general manager of the hotel, simple basic interview questions , no prior experience required but univervity degree required, preferably in tourism, just show real interest in the getting the job and being part of the hilton family

    Interview Questions


  6.  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate in London, England (UK)
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Hilton (London, England (UK)) in March 2015.

    Interview

    First applied through the Hilton Website, later got a call from the Front office manager.it was a normal interview with two Front office manager/supervisor. They was polite and very positive. They told that they will let me know by next weekend. They just started with previous job experience and then few situational questions Hoping for the best

    Interview Questions

    • 1)Why do you want to work as a receptionist?
      2)Why are you interested to work in Hilton group?
      3)What you know about this property of Hilton?
      4)How do you deal with customer complaints?
      5)Where do you see yourself two years from now?   1 Answer

  7. Helpful (2)  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Hilton (London, England (UK)) in October 2014.

    Interview

    A large interview with the HR manager in the restaurant hall, a little bit noisy enviroment but the HR manager was very friendly and polite, He explained me all the details of the job vacancy and everything about the workplace.

    Interview Questions

  8.  

    Front Desk Receptionist Interview

    Anonymous Interview Candidate in Edinburgh, Scotland (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Hilton (Edinburgh, Scotland (UK)) in September 2012.

    Interview

    Two stages. First group assessment, then one on one. Easy and fun, good atmosphere. What matters is to stand out with answers in group assessment and to be confident. Be genuine. They clearly care about your experience but in a job like this they need warm people, who will feel comfortable around others. Also it's your chance to show you know you have the assets. One on one was pretty basic, they tell you some stuff about the company, ask you what you know about them.

    Interview Questions

    • What is the most important thing when greeting a customer?   1 Answer
    • How would you deal with an unhappy guest?   Answer Question

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.