Hilton Front Office Manager Interview Questions | Glassdoor

Hilton Front Office Manager Interview Questions

3 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Front Office Manager Interview

Anonymous Employee in Hollywood, FL
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2+ weeks. I interviewed at Hilton (Hollywood, FL) in January 2015.

Interview

lack of communication, quick, interviewed with the director of front office and the director of rooms, they showed me around the hotel. met a few of the team members. the interview process was pretty smooth. they sent me an E-offer letter, then asked me to come in and sign an additional one. Overall, pretty good experience.

Interview Questions

Negotiation

No negotiation, offer was as is.

Other Interview Reviews for Hilton

  1.  

    Front Office Manager Interview

    Anonymous Employee in Fort Lee, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Hilton (Fort Lee, NJ) in May 2014.

    Interview

    meat with HR and GM, they called my reffernces 3 days later they made me offer... The whole process with intervew and backround check took 1 week the gm asked me question about my past jobs and how I would handdle issues

    Interview Questions

    • How would I haddnle a upset guest without given away the house but still keeping them happy   1 Answer

    Negotiation

    they would not budge


  2.  

    Front Office Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Hilton (Atlanta, GA) in May 2010.

    Interview

    The GM and area manager met to discuss my experience, goals, etc
    They make it VERY casual but dont get comfortable!!!

    Interview Questions

    • what is your personal philosophy when it comes to customer service?   Answer Question

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