Hilton Interview Questions | Glassdoor

Hilton Interview Questions

Updated Jun 21, 2017
720 Interview Reviews

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  1.  

    Reservations Agent Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Phone interview with Human Resource manager and Reservations manager. Asked me questions about myself and my skills, as well as why I wanted to work with them. Also asked me situational questions and to describe my past experiences.

    Interview Questions


  2. Helpful (6)  

    Event Coordinator Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Hilton.

    Interview

    You Tube type interview when you answer questions and record yourself. Can be very awkward and challenging if you are not you tuber or not used to talking to yourself.

    Interview Questions


  3. Helpful (3)  

    Remote Reservation Sales Associate Interview

    Anonymous Interview Candidate in Bowling Green, KY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Hilton (Bowling Green, KY).

    Interview

    I received an email invitation from Hilton, who is using digital interviewing to accomplish this first step in the hiring process. It works by using your computer and webcam, or your mobile device, to record answers to pre-set interview questions. You have one question to practice your technique before beginning the actual test. The questions are at the very top of your screen; if you use a cell phone, like I did, you will have a circle to pull down to see the full script. You have one minute to read the question and prepare your answer; there is a bar that shows the remaining time. Then, it flashes circles, 3, 2, 1, beep...you are recording your answer...

    I have to tell you, the whole thing was a bit unnerving to me. It is a new process, and looking at yourself while answering questions gives you a whole new perspective on what the interviewer sees. Try practicing questions from my interview and other Hilton interviews in the mirror or in selfie mode on your cell phone. Practice looking yourself in the eyes when you talk and not looking to the sides. Leave out as many er's, um's, uh's, etc. as you can; it's harder than you think!

    This was just the first step for me. I will update as it progrprogresses!

    Interview Questions

    • You and some friends are at an amusement park. You just finished one ride and don't know what to do next. What do you do?   1 Answer

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  5.  

    ECommerce Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Hilton.

    Interview

    Initial interview done through HireVue where you record a 3 minute response to the interview questions you are given. It is very nerve wrecking as you only get 2 attempts to answer and re-record your response

    Interview Questions


  6. Helpful (2)  

    Marketing Specialist Interview

    Anonymous Interview Candidate in McCleans Corner, MD
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Hilton (McCleans Corner, MD).

    Interview

    It was a long process, I was contacted by a recruiter, then the lead recruiter then had a phone interview with someone at Hilton, then another phone interview then came in for a 1/2 day interview with writing test and powerpoint presentation. I still wasn't sure what they were really looking for.

    Interview Questions

    • Assess the SWOT of the Hilton website.   Answer Question
    • Typical questions, why do you want to leave and why join Hilton?   Answer Question
    • How would I incorporate the Hilton brand into 3rd party hotels?   Answer Question

  7. Helpful (1)  

    Remote Reservation Agent Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Hilton.

    Interview

    Applied online from job posting. Heard back within a week to do a video interview within three business days at my own leisure. Interview allowed practice sessoins before actual 'recorded' interview began. Interview in 3 sections - video, multiple choice about remote access, multiple choice about technology.

    Interview Questions


  8. Helpful (1)  

    Inbound Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Hilton (New York, NY) in May 2017.

    Interview

    Interview was conducted via HireVue- I was able to use my phone- for the Orlando facility. First time doing an interview process in that manner,which as very interesting and fun, still waiting on reply.

    Interview Questions

    • is the current pay suitable?   1 Answer

  9.  

    Sales Interview

    Anonymous Interview Candidate in Dallas, TX
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Hilton (Dallas, TX) in May 2017.

    Interview

    It was a unique experience, seeing I had never done a virtual live interview before. It only took about a half hour. I recorded myself answering questions and then have to take a short exam on computer proficiency.

    Interview Questions

    • What if a customer calls about booking a room, but it's specific about what they want?   Answer Question

  10.  

    BPS Manager - Advisor Interview

    Anonymous Interview Candidate in Memphis, TN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Hilton (Memphis, TN) in May 2017.

    Interview

    Very easy! The recruiter was very professional and made the entire process super easy and comfortable. The initial interview was done via HireVue, which is a recorded, timed, video interview. If selected, you then complete a face to face interview.

    Interview Questions

    • Describe your journey and how you ended up in the hospitality field.   Answer Question

  11.  

    Guest Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Hilton in May 2017.

    Interview

    I applied online. One day later I got an email to take a virtual interview which I did the next day. They said that they would be in touch within a few days on their email. I heard back about two weeks after the interview, possibly slightly longer with a big fat rejection. During the interview there was a section of video taped interview questions you answered, next some information about the position, and lastly some technical questions about a computer, etc. it took about 35-40 minutes for me to finish the interview on hireVue.

    Interview Questions


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