Hollywood Video Customer Service Interview Questions | Glassdoor

Hollywood Video Customer Service Interview Questions

3 Interview Reviews

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Customer Service Interview

Anonymous Employee in Wilsonville, OR
Accepted Offer
Positive Experience
Average Interview

Application

I applied through other source. The process took 5 days. I interviewed at Hollywood Video (Wilsonville, OR) in December 2011.

Interview

I was given a phone interview with recruiter. After a few days I was then contacted and then in person with the department that I applied for. I sat down with the recruiter when I got there and then they brought me to the department and went on a tour.

Interview Questions

  • Tell me about yourself, Customer service experience, how do you make a sandwich, what is your favorite movie   Answer Question

Other Interview Reviews for Hollywood Video

  1.  

    Customer Service Interview

    Anonymous Employee in Westwood, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Hollywood Video (Westwood, CA) in January 2010.

    Interview

    I had gone in to ask if there was any applications for the position that was available. After filling out an application and returning it the next day I was promptly called back for a interview a few days later. I was told to come in with a blue collar shirt, black slacks, and comfortable shoes. After a few questions regarding why I wanted to work there, (I was in school at the time) I was hired on the spot after the end of the interview. I was to start work the following week and I would begin training the next day. My manager was extremely nice and if not for him I would not have begun my career in customer service.

    Interview Questions

    • I was faced with the question of "What do I know about movies?" I admittedly did not know much, however I knew that I could help customers find what they needed using the system in place and in an efficient manner.   Answer Question

  2.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Hollywood Video.

    Interview

    Had to answer behavior questions through a computer. If you scored high enough you would get a phone call for one on one interview with store manager.

    Interview Questions


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