Interview Question

Invoicing Clerk Interview

-Sydney

Primary Health Care

How comfortable are you with answering queries on the phone? Do you have experience dealing with complaints?

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Interview Answer

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Discuss your history/experience with people ringing up complaining about invoice charges. The role didn't involve private customers (luckily), but apparently commercial customers can still get a bit stroppy, so sometimes you have to placate them while being super duper professional.

Anonymous on

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