Capital One Interview Question: How do you build rapport with... | Glassdoor

Interview Question

Relationship Banker Interview

How do you build rapport with a customer ?


Interview Answer

1 Answer


By being nice & polite. Listen actively & focus on their needs. Help them as per their requirements so that the customer feels values & respected. In return they will feel that they had a good rapport with you & thank you with their deepest gratitude.

Interview Candidate on Feb 27, 2012

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