Pinnacle Hotel Management Interview Question: How do you deal with a diffic... | Glassdoor

Interview Question

Hotel Operations Supervisor Interview Orlando, FL

How do you deal with a difficult guest situation?


Interview Answer

1 Answer


Listen to the guest carefully, apologize, give the guest an idea of how I will go about solving this problem, resolve issue, follow up with the guest.

Interview Candidate on May 19, 2015

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