Dillard's Interview Question: How do you handle a situation... | Glassdoor

Interview Question

Sales Associate Interview Flagstaff, AZ

How do you handle a situation when a customer is very upset?


Interview Answer

1 Answer


First I'd identify the problem. If it's a problem I can fix, I'd gladly do what it takes to help. If it's something that requires more attention, or approval, I'd get the Dept. manager involved and explain the situation.

Interview Candidate on Mar 28, 2012

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