Interview Question

Senior Communications Manager Interview

-Redmond, WA

Microsoft

How do you manage project expectations when multiple stakeholders are involved?

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I would guess that you would want to accurately convey the potential of the project within a predetermined timeframe. Ideally you want to sell the vision of the project while staying realistic. Most of the project expectations should lean on the "must haves" opposed to the "wants" of the project.

Anonymous on

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I made the point that there are several ingredients to proper stakeholder management -- especially when there are many (with often disparate goals and needs) involved in a single project. I stressed the importance of excellent communication, strong interpersonal skills, sharp organizational skills and the ability to inspire confidence and maintain authority as the PM.

Anonymous on

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