General Mills Interview Question: How do you respond to a custo... | Glassdoor

Interview Question

Director of Real Estate Development Interview Minneapolis, MN

How do you respond to a customer that might be making a

  decision that you feel is not in their best interest?

Interview Answer

1 Answer


Listen to their point of view and then offer my suggestion and reasons for my suggestion. Try to incorporate the customer's point of view to keep them engaged in the decision making process and to prevent them from becoming defensive.

Interview Candidate on Jul 18, 2010

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