CSAA Insurance Group Interview Question: How many golf balls can fit i... | Glassdoor

Interview Question

Claims Service Adjuster Interview Oklahoma City, OK

How many golf balls can fit in an airplane? They provided

  an vehicle accident scenario and asked you to determine who was at fault and why. Tell us about a time where you had to deliver bad news to a customer. Can you tell us about a time where you had a disagreement with your manager and how you handled it?
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I got tipped off about the "golf ball question", so I was not taken aback. I asked a lot of qualifying questions before answering like: What type of airplane, what size is the plane, is the plane empty or full of passengers and luggage, is it completely empty or are there seats and overhead storage bins, etc. I threw out a number and explained that I quickly determined the approximate volume of the plane based on there answers to my questions and a rough estimate of the size of a golf ball.

Interview Candidate on Mar 13, 2017

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