Cover image for HCLTech
Logo
See All Photos

HCLTech

Engaged Employer

HCLTech

Add an Interview

Interview Question

Group Project Manager Interview

-

HCLTech

How to Manage Customer when last minute Critical issue faced just before UAT

Tags:project management

Interview Answers

2 Answers

2

Good to have detail discussion about last hour crtical issue with client,It is obvious in software develoment probablity of risk will trigger is unexpeced ,Therefore as manager we will have a contigency plan to mitigate the unknow unknow risk.As manager i have to use the contigency plan(schedule and mitigation to overcome the issue) and inform client that using this plan there are chance of delivery as expected if not possible will allow other components to delivery ,keeping this aside.

Sai on

2

Have a detail discussion with Customer on criticality of issue and convince him, rather than putting under carpet

Anonymous on

Add Answers or Comments

To comment on this, Sign In or Sign Up.

HCLTech Careers

Cover image for HCLTech

In 1976, there were only 250 computers in India. It was then that Shiv Nadar, the founder of HCL, led a team of eight young people who...More

  • Women in Tech
  • Inclusion at HCLTech
  • ERGs and Networking
  • Employee Engagement
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.