Amazon Interview Question: How to deal with an angry cus... | Glassdoor

Interview Question

Cloud Support Associate Interview

How to deal with an angry customer

Answer

Interview Answer

2 Answers

1

I write it here but never in person. As we all know and that goes for the interviewer too, our first response would be to say to an angry person is to hit the road! Beat it! But for the big A you need to say you would be calm and understanding and remain that way throughout until their anger has been vented. Only if my safety seemed eminent would I call for security etc

Anonymous on Mar 8, 2015
0

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Anonymous on Jun 11, 2019

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