University of Alberta Interview Question: How will you deal with rude c... | Glassdoor

Interview Question

Junior Helpdesk Analyst Interview Edmonton, AB (Canada)

How will you deal with rude callers at the helpdesk?


Interview Answer

1 Answer


I answered: "Advise them that they are being rude but proceed to help them with their problem."

Interview Candidate on Jun 27, 2011

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