VSP Vision Care Interview Question: How would I handle an upset c... | Glassdoor

Interview Question

Customer Service Representative Interview Rancho Cordova, CA

How would I handle an upset customer? What would I say or

  do to turn the situation around.

Interview Answer

1 Answer


when any customer is upset, we have to listen his problem very carefully and give the right solution and use the word "sir/mam"..
do not need to be rude like that.
and give the respect as he/she able..

rajesh tiwari on Aug 18, 2012

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