CVS Health Interview Question: How would you address a custo... | Glassdoor

Interview Question

Shift Supervisor B Interview

How would you address a customer that was unhappy about the

  service they received?

Interview Answer

1 Answer


I would tell that customer that I understand why they were upset. That CVS strives to provide excellent customer service to everyone and then I would talk to the customer to resolve the problem and have them leave the store happy.

Interview Candidate on Sep 2, 2011

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