Geek Squad Interview Question: How would you communicate ver... | Glassdoor

Interview Question

Counter Intelligence Agent Interview BrenTownshipood, MO

How would you communicate very complex technical

  information to a customer who wasn't very computer savvy?

Interview Answer

1 Answer


I talked about figuring out what a customer's interests might be, then using metaphors relating to their interest to communicate technical ideas. For instance, if a customer is interested in music, you might equate a hard drive to a record player (the platter to a record, the read-and-write head to a needle, etc.).

Interview Candidate on Apr 12, 2010

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