Bank of America Interview Question: How would you deal with an ir... | Glassdoor

Interview Question

Negotiator Interview

How would you deal with an irate customer?

Answer

Interview Answer

1 Answer

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with screen , logging information,listen ,let them know that you appreciate they are upset,
Apologize, it's ok to apologize to the client for the inconvenience,take ownership and formulate a solution

Niraj kumar tiwary on Jul 4, 2012

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