Sedgwick Claims Management Services Interview Question: How would you handle a angry ... | Glassdoor

Interview Question

Claims Assistant Interview Lake Mary, FL

How would you handle a angry customer?

Answer

Interview Answer

1 Answer

0

Listen, listen, listen!!!

Angry customers mostly just want to be heard. After listening be empathetic to their situation and outline exactly what you can do for them.

Anonymous on Sep 14, 2015

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