Havertys Interview Question: How would you handle a custom... | Glassdoor

Interview Question

Sales Associate Interview Winston-Salem, NC

How would you handle a customer who says they're just

  looking and holds their hand out when coming in the front door?

Interview Answer

2 Answers


I smile, greet them with a relaxed manner and let them wander until I see they are interested and focused on a particular piece, then reapproach and ask a specific question they can't answer with a Y/N to get them to open up and talk about what they're searching for so I can help them find it.

Interview Candidate on Feb 2, 2012

Tell them " it's Ok to look around and you are welcome to do that. I'll be available to answer any questions you might have. Just wave at me.

Sig on Dec 20, 2012

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