Applebee's Interview Question: How would you handle a diffic... | Glassdoor

Interview Question

Server Interview Hayden, ID

How would you handle a difficult customer.


Interview Answer

1 Answer


I would calmly try to handle the situation myself by doing everything in my power, within reason, to satisfy the customer. I would also inform the manager of the situation in case they needed to jump in. This way they would already be aware of the situation and would not be caught off guard.

Interview Candidate on Feb 27, 2012

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