The Home Depot Interview Question: How would you handle a rude c... | Glassdoor

Interview Question

Cashier Interview

How would you handle a rude customer. How would your past

  experience help you in the position applying for?

Interview Answer

1 Answer


Actively listen to the customer's complaint without becoming defensive or aggressive. After hearing the issue restate it to the customer to clarify, then solve the immediate problem. If the situation continues or escalates inform the supervisor or manager on duty.

Cory on Mar 13, 2013

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