The Zappos Family Interview Question: How would you handle a situat... | Glassdoor

Interview Question

Customer Loyalty Representative Interview Las Vegas, NV

How would you handle a situation where a bride got the

  wrong shoes two days before her wedding day>
no win what was supposed to happen?

Interview Answer

1 Answer


I indicated that I would send her the correct shoes overnight free of charge.

Interview Candidate on Jun 20, 2012

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