Best Buy Interview Question: How would you handle a situat... | Glassdoor

Interview Question

Sales Consultant Interview San Angelo, TX

How would you handle a situation with a customer who was

  extremely upset with a product that you sold them?
customer, product, solution, return, unhappy, unpleasant

Interview Answer

1 Answer


I would apologize for the unpleasant experience they had, ask what exactly made the situation bad, and would recommend an alternative solution for them, however possible.

Interview Candidate on Dec 29, 2012

Add Answers or Comments

To comment on this, Sign In or Sign Up.